WHAT OUR CUSTOMERS SAY ABOUT US
4.9 9 Google Reviews
(Google, Google Reviews, Registered, U.S. Patent and Trademark Office.)
We decided a ductless split system fitted our needs the best, and the contractor redoing our kitchen suggested Hubbell. We got an estimate for several alternative installations quickly. The Hubbell crew came to install when promised and the did a great job. They were efficient, cleaned up everything well, and explained how to use the new units. Both units (Mitsubishi) work well, and, conveniently for us, the electrician found a way to connect them that avoided having to delay using them for another month, as was feared, until the electric stove 240 circuit was freed-up when the electric stove is replaced by a gas range in the kitchen rebuild.
You sell an amazing product and have amazing employees! The three Mitsubishi wall units quietly make our home comfortable even on the hottest days, and the technicians and painter who did the work were exceptional: punctual, knowledgeable, willing to answer all our questions, and they left their work areas spotless when they finished. It was a pleasure dealing with all of you, and we will give you an unqualified recommendation to anyone who needs your service.
Grant and Sharon MacDonald.
I just wanted to let you know what a wonderful job your crew did on the installation of the Mitsubishi HVAC system in my Santa Fe home this past week. I really appreciate you being able to get them into the home and the system installed in just 2 days, and the fine job Fernando did on the sheetrock and paint repairs that were needed. The next time we are in Santa Fe, I would like to schedule your electrician to do some wiring for me. We should be there full time by April. Could you send me an invoice for the balance that is owed? Just email it to me and I will get a check in the mail to you ASAP. Also, I wanted to ask you about the offer you made concerning the 10 year transferable extended warranty for the system. Is that something you will send along with the invoice, or after you have received payment for the balance?
Again, thank you for the fine work! I would be happy to give you any kind of testimonial for your fine work that you may need.
Joseph E. Jones
We have had numerous contractors in our houses over the years. We have never had a group we were more pleased with than the Hubbell guys. They installed 6 Mitsubishi indoor fan coil air conditioning units in our plaster wall house and did so without any negative effect on the looks of the interior of our house. Moreover they were friendly, courteous and very careful not to disrupt the activities in the house. They were here for 10 days and it was a pleasure to have them. In short this was a first class installation, following a precise quote of the job which was adhered to meticulously. We wholeheartedly recommend Hubbell.
Carol and Dick Hrdlicka
This summer I developed adult-onset asthma.
Because of the forest fires, the terrible smoke and the wind (not to mention the heat), I was having a very difficult time breathing. I couldn't leave my house! Thank goodness I just turned on the Mitsubishi air conditioners with the air filtration system and I could breathe again! The house stayed cool and comfortable.
In fact, it worked out so well, I just ordered another unit for the guest room and hallway.
Thanks for your excellent installation of 5 Mitsubishi ductless indoor units and 2 roof-mounted outdoor units that completely air-condition our home.
-- Your personnel are outstanding: experienced, patient and skilled. The quality of installation was amazing. Other contractors commented on the thoroughness and neatness of your work.
-- Your unique installation methods eliminated unsightly gutters to cover the pipe. This requires finesse. No other contractor offered this option.
--The custom painting of the indoor units was carefully done and the units blend right in.
-- Patching and painting of the ceiling (done when you removed the swamp coolers) is flawless. You can’t see any sign there were large holes there. We’ve talked to friends who’ve had this done. They say their finish work is nowhere near as invisible as ours.
-- The Mitsubishi anti-allergen filters have really reduced my wife’s asthma and allergies this summer. She says it’s nice to come home and have those problems go away.
The main reason we selected you was the great reviews you got from local people. You accommodated our needs and more than lived up to our expectations. Feel free to use us as a reference.
RE: Installation of Mitsubishi heat pump air-conditioners
You and your workers did an incredible job from start to finish. You provided architectural plans/diagrams and costs that were easily understandable. The workmanship was unbelievable. Work done both on the roof and inside the house was perfect. The units are so quiet that I’m unaware they’re turned on. You and your whole team are to be commended for a job well done. Thanks for a most professional experience that’s really made a difference at my house.
Please feel free to pass on my remarks to your potential clients.
I highly recommend Hubbell--they're exceptional people to be relied on and trusted.
All the employees at Hubbell have been excellent, and most appreciated is the fact they're honest and trustworthy--they'll never sell you something you don't need. When they say they'll be at your home--they will!
I can't say enough about this great company.
To Whom It May Concern:
I recently had our obsolete heating boiler and hot water system replaced with a more efficient one by Hubbell Electro-Mechanical.
John Onstad promptly visited our home after I requested a quote.
He immediately demonstrated he knew heating systems inside out and was very straightforward and honest in our discussion of options. In particular he pointed out that the boiler I requested was over-sized for the house and he backed up the claim with accurate calculations.
The project began promptly after agreement was signed.
The crew was personable, honest, and competent. They informed me daily about what they were doing and what the length of any interruption of service would be.
The installation was very well laid out and professional looking. Our water service was interrupted for only 2 hours.
I consider John and his company very trustworthy and would certainly use them again.
If anyone needs more information about the quality of the service rendered, they can call me at (505) 992-8831.
I must let you know how pleased I am with the service we received from your company. The plumbing/leak problems in the home began more than a year ago. After living in a virtual construction site for 3 months, we thought that the other company had fixed the leak. However, this fall the leak re-appeared with a vengeance. Clearly, it was not fixed right the first time.
Rather than go back to the original repair company, we luckily found Hubbell. The leak was found, fixed, drywall repaired—and everything looks better than it did originally. Your workmen were prompt, professional, courteous, knowledgeable and skillful. Please extend our thanks to them.
After this most positive experience, we will not hesitate to contact you in the future should we need any work done, whatsoever.
Once again, many thanks.
RE: Installation of Mitsubishi Electric Ductless Air-conditioning and Heating System.
We called Hubbell one day for an estimate to install A/C and the very next morning John, the owner, drove 50 minutes to our house to determine what we needed. Within a day, he provided us two written proposals, one for a ducted system and one for the ductless one we eventually went with. He also gave us the opportunity to see a ductless installation Hubbell had just finished, which is what really sealed the deal for us! Once we made our decision, the installation was scheduled and completed very quickly. The installers were prompt, professional and friendly. They arrived each day when they said they would and cleaned up each day before they left.
Hubbell’s customer focus is top notch. After the installation was underway, we decided we wanted to relocate one of the wall-mounted units from an exterior wall to an interior wall. This meant tearing into a twelve foot length of wall (then patching, texturing and painting it) to get the drain line outside the house. In spite of the additional work, the installation was completed within the original time and cost estimates. From the time we made the initial phone call, to the time Hubbell finished the installation was three weeks. Because we live 50 minutes out of Santa Fe, we had been unable to get any other companies to even come and give us an estimate in the time it took Hubbell to complete the job.
We’ve had the system in place for about eight weeks and we couldn’t be happier. With the A/C running 24/7 in the middle of summer (including a nighttime setting of 68 degrees in the master bedroom), our latest electric bill was about $20 more than it normally is. Our only regret is that we didn’t find Hubbell sooner – thanks to this wonderful company, we had a painless installation of a truly amazing product!
* Angie's List Comment
Installation of two Mitsubishi split-unit AC units.
Our new home came with a radiant heat system, but no air conditioners. The top floor would get into the 90's on hot days.
We called Hubbell for an estimate. John suggest we meet him the next day at a nearby home that had just had multiple
units installed. Afterwards, he came to our house, looked at the layout, and suggested two units - one for the master
bedroom suite and one for the upstairs living area. He gave us the quote the next day.
After researching the quoted units, we accepted the quotes and gave Hubbell a 50% down payment since the units needed to be ordered. The units were installed about two weeks later. The installation was more complicated than expected because of electrical
and poorly planned plumbing in the house. They kept us informed as the problems were encountered. The workers
completed the work in three days instead of two, but with the issues involved, I am surprised it did not take longer.
At the end of each day, the workers cleaned up the work areas. Also, they repainted all surfaces with matching paint -
even in the garage!
The original quote was honored even with the extra work needed. The units work great and easily cool our house now. I would definitely use Hubbell for future work.
* Angie's List Comment
I just wanted to take a moment and thank you for doing an excellent job on installing the radiator heating system in our house. My wife and I were very impressed with your professionalism and that of your crew.
Before we contracted with you, we had attempted to have other companies assess our situation and to present proposals. Let's just say that many didn't bother to show up. Others would show up, but not follow through by providing a proposal, etc. It didn't take us long to see that you operated quite differently and made us feel we could count on you and your company.
We were very impressed by how organized you were and how you paid attention to the details. Our biggest concern was that the drywall and painting would show where the work was done. It turns out the finish work was done perfectly. The walls throughout the house were restored to so well that you would never know that any work had been done in the house.
Most importantly, you got the job done ahead of the anticipated time!
We really are enjoying the radiator heating. Thanks again for doing an outstanding job.
I wanted to write and thank you for the wonderful job your and your staff did in designing and installing our hot water radiator heating and our split-system air-conditioning. Everything ran as smoothly as it possibly could, and we’ve been extremely happy with the comfort and efficiency of the heat, as well as the look of the system. The radiators are attractive and the placement is perfect. The house looks beautiful.
In addition, your staff was so reliable, thorough and sensitive to our situation; they have come to feel like friends. We were actually back in the house ahead of our estimated schedule. I cannot imagine having a better experience in the midst of such a large and difficult job.
It’s nice to be able to recommend a company without any reservations at all.
Thanks again for all your help and skill.
Sandra Kiersky, Ph.D.
Susan and I are writing to tell you just how much we appreciate the job you did for us in replacing the Entran II heating system in our home. We have been dreading facing the job for several years. We were surprised and delighted at how much easier it was than we had supposed it would be.
We were impressed with the straightforward way you presented the options and prices. The men who did the work were all very cordial and open. We particularly enjoyed the way the work was explained and displayed throughout the process. The creativity, sensitivity to esthetics, and problem solving were excellent as different challenges arose during the retrofitting of the heating system. Clean-up was superb. All the crawlspace was left in better condition than it was when they started.
There was no time during the proposal or installation process that we felt anything other than an open cooperation to getting the best solution possible. That is a rare thing and worthy of special notice.
So, thank you for an excellent job. We certainly plan to call you for all our plumbing needs in the future.
Dick and Susan Evans
You and your staff served us well. We are so pleased with the Mitsubishi heat pump system and are counting on years of reliable comfort.
We want to say thanks especially to your team—Norm, Buckey, Fernando, and Evelyn. Their professionalism, responsiveness and good humor made the project go smoothly. We see in our home every day the results of their talents and workmanship.
For years we’ve counted on Hubbell. Why? Because you’ve always come through for us.
Thank you so much.
Rob and Toni Dean
I recently had a personal experience with Hubbell Electro-Mechanical (471-4221) when the propane gas valve on my boiler failed on a Friday afternoon before the Martin Luther King long weekend last month during that very cold snap. Every plumber in town I called told me the valve was not available till Tuesday.
In desperation, I called Hubbell at 4:30 on Friday. Evelyn, the dispatcher, located a valve (how, I have no idea), and sent their technician to replace the valve at 7:00 pm. Only to discover that the Plumbing Supply House, NOT Evelyn, had given the technician the wrong part. He made a call, had the right valve set aside, picked up the valve from the parts manager's house and came back Saturday morning to fix the boiler and finally get heat back on to my house.
I cannot recommend this group highly enough. The work was exceptional and the technician even pointed out other items on the boiler that needed to be addressed which no plumber had ever pointed out, including installing a temperature regulator which I needed because I have Entran II.
I wanted to express my sincere appreciation and thanks for the work you and your team completed on my residence in Abiquiu. I could not be any happier with the project. It came in on-time and on-budget even with a few changes along the way.
As you will recall, I purchased the property with a failing Entran II system and was extremely concerned about the effectiveness, cost and aesthetics of any replacement system chosen since the residence was McDowell adobe construction with high-end finishes throughout. I wanted a system that blended with the residence and didn't look out of place. Through our many meetings, you helped identify and design the right system and you gave me a comfort level that the end product would be superior to any others. I had previously met with several other reputable electro-mechanical companies in the Santa Fe , area and many of them lacked the creativity and the right balance to design and develop a replacement system that met my objectives. Once on-site, your team was extremely professional, courteous, clean and respectful of my home and personal belongings.
I am happy to recommend your company without hesitation.
I wanted to express our sincere appreciation for the outstanding job you and your technicians did on our split system (new furnace and A/C).
You were personally willing to spend a substantial amount of time with me selecting the equipment for our new system, and answered all my questions and concerns. Your crew arrived as scheduled and did a fantastic job on the installation. The installation was clean, professional, and showed a real attention to detail that is uncommon in today's world.
Norm (lead technician) was eager to get my feedback on what I thought of the installation, and was very attentive to my concerns. He and his crew definitely knew what they were doing, and even identified a pre-existing electrical hazard which I elected to have fixed. The installation really exceed my expectation-definitely an A+ from start to finish.
I would recommend Hubbell Electro-Mechanical to anyone.
* ® Angie's List Registered, U.S. Patent and Trademark Office.